TERMS OF SERVICE

Personal Training Terms and Conditions:

1. Personal training sessions that are not rescheduled or canceled 24 hours in advance will result in forfeiture of the session and a loss of the financial investment at the rate of one session.

2. Clients arriving late will receive the remaining scheduled session time, unless other arrangements have been previously made with the trainer.

3. The expiration policy requires completion of all personal training sessions within 120 days from the date of the contract. Personal training sessions are void after this time period.

4. No personal training refunds will be issued for any reason, including but not limited to relocation, illness, and unused sessions.

Your training may be filmed or pictures taken for marketing purposes. Your participation in a Session/Class means you consent to photography, filming and sound recording which may include you as a Client and its use in commercial distribution without payment or copyright.

You understand that in the unlikely event of your Trainer being unable to continue your training, for any reason, you can request a full refund from your Trainer for any unfulfilled Sessions/Classes.


Trainer’s Obligations:
-The Trainer will use her skills and knowledge to design a safe programme of exercise that will take into account your lifestyle, personal goals, fitness levels and medical history.

-You understand that the results cannot be guaranteed. Your progress depends on your effort and co-operation in and outside of the Sessions/Classes.

-You acknowledge that individual results may vary and that no particular result is guaranteed by your Trainer.


-All Client information will be kept strictly private and confidential.


Your Obligations:
-It is understood between you and your Trainer that both must commit to your training program 100% in order for you to achieve results.

-You are required to wear appropriate clothing and footwear.

-You are required to complete a Physical Activity Readiness Questionnaire (a “PARQ”) before undertaking your first personal training session.


-Your Trainer may require a letter of ‘medical clearance’ from your GP. Please be aware that your GP may charge for providing this letter.


-You understand and agree that it is your responsibility to inform the Trainer of any conditions or changes to your health, now and ongoing, which might affect your ability to exercise safely and with minimal risk of injury.

-If your Trainer requires further medical information from a practitioner, you must provide such details.

-You understand that there are inherent risks in participating in a program of strenuous exercise. If you sustain or claim to sustain any injury while participating in training, you acknowledge that the Trainer is not responsible, except where the injury was caused by her gross negligence or intentional act.

-Your Trainer cannot be held liable in any way for undeclared or unknown medical conditions.

Cancellation and Refunds:
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24 hours’ notice of cancellation or postponement is required for all appointments. Notice of less than 24 hours will incur full payment of the full Session/Class fee.

-Once purchased, your Sessions/Classes are non-refundable and non-transferable.
If a Session/Class is booked within the same week/term then the credit will not be lost.

Lateness Policy:
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If the client is late the Session/Class, it cannot be extended and will end at the appointed time.

-If the Trainer is late, additional time will be added to the Session/Class or to subsequent Sessions/Classes.


Health and Safety:
-Your Trainer has completed and holds a current certificate for emergency first aid at work approved by the Health and Safety Executive.

-Your Trainer has 100k+ liability insurance cover.

-If your Trainer conducts the Sessions/Classes on your premises you are responsible for providing a safe exercise environment.